The Avalon Hotel Bansko is located in a quiet residential area of the city. The city's old town area as well as the new ski lift are within short walking distance. Guests can make arrangements at the hotel to take excursions in the Pirin Mountains and to visit the Bear Park or Rila Monastery. Horseback riding and mountain biking expeditions can also be arranged at the hotel. Transportation to and from Bansko is available for Avalon Hotel Bansko guests' convenience.

All of the rooms at the Avalon Hotel Bansko feature en suite bathrooms and modern amenities. Cable television and Internet service are available in all guest rooms. Some of the hotel's rooms feature mini-bars or balconies. There are rooms available that are specially designed for families that are traveling with children.

This is a new hotel that features a restaurant on site serving French, British and Italian food. Guests can drink at the lobby bar. The Avalon Hotel Bansko has a mini-spa on site with a massage room, sauna and Jacuzzi.